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Location Services Required for the eKEY app on Android

The Android™ operating system now requires that location services be enabled when scanning for Bluetooth® devices. This is for all Bluetooth devices including the iBox BT LE and other Bluetooth devices you may use like wireless earbuds, a Bluetooth speaker, or your car. 

To open a keybox with the Supra® eKEY® app, you will need to enable location services on your Android phone:

1. Tap Settings.

2. Tap Location.

3. Tap the slider to turn it On.


If you need to grant Location Services permission to the eKEY app please follow these instructions:

1. Tap Settings.

2. Tap Apps.

3. Locate the eKEY app and tap it.

4. Tap Permissions.

5. Tap the slider to turn Location On.


Android is a trademark of Google LLC. Bluetooth is a registered trademark of Bluetooth SIG, Inc.